July 11, 2008, Newsletter Issue #127: Stop Computer Freeze-Ups

Tip of the Week

A computer will freeze-up if there is a bug or virus infected in the system. These can be contacted as easy as opening an email or visiting a website. Four out of five computers are infected with some kind of bug without the user even knowing it. To cure the problem you must first find out what it is. Follow these steps:

-Make sure your wallpaper, homepage, internet settings, or any of your personal settings have not been altered.

-Check your programs in the "Add/Remove Programs" section of the Control Panel folder. If anything looks suspicious, look it up on the internet or another computer to investigate it. A couple of good sites are liutilities.com and doxdesk.com. They will tell you if it is important or to delete it. If unsure, leave it.

-Search to find any programs installed in the time frame since problems were occuring. Usually it would be an application. If found, repeat previous step.

-Using your System Configuration Utility, go to the Startup tab and uncheck any box that you are sure you don't need. You may need to consult a professional. If unsure, leave it.

-Update all antivirus software and install Ad-Aware by Lavasoft. This program searches and finds any bug in the computer and will delete it for you. There are many programs that do this, but most prefer Ad-Aware. Run the program and perform a full system scan. Run the antivirus software and perform a full system scan.

-Defrag and run Scandisk.

If there was a bug or virus, it would have been found. If your computer still freezes, perform system file checker, replacing any corrupt files, update internet browser, or add RAM memory.

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