April 18, 2008, Newsletter Issue #115: Internet Etiquette - Think Before You Write

Tip of the Week

Negative or nasty comments in emails or on message boards can get people extremely angry. Responding to such messages immediately often leads to saying things you may regret later. Instead, take some time to cool off, and consider your reply carefully. That way your response can be clearly thought out, and less likely to make matters worse.

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